This Privacy Policy describes how Furlinoo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal data when you visit www.furlinoo.nl (the "Site"), use our services, make a purchase, or otherwise communicate with us in connection with the Site (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, regardless of whether you are a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by law.
How we collect and use your personal data
To provide the Services, we collect personal data from various sources, as set out below. The information we collect and use differs depending on how you interact with us and use our Services.
In addition to the specific uses described below, we may use your personal data to communicate with you, provide, improve, or optimize our Services, comply with legal obligations, enforce our terms and conditions, and to protect or defend the Services, our rights, and the rights of our users or others.
What personal data we collect
The types of personal data we collect about you depend on how you use our Site and interact with our Services. When we refer to "personal data," we mean information that identifies you, describes you, can be associated with you, or could reasonably be linked to you.
Information we receive directly from you
Information you provide directly to us through our Services may include:
- Contact details: such as your name, address, phone number, and email address.
- Order information: such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: such as your username, password, security questions, and other information used for account security.
- Customer service information: including information you voluntarily provide when you contact us.
Some features of the Services require you to provide certain personal data. You may choose not to provide this information, but this may mean you cannot use certain features.
Information about your use
We may automatically collect certain information about your interaction with the Services ("Usage Data"). This is done using cookies, pixels, and similar technologies ("Cookies").
Usage data may include information about how you use our Site and your account, device information, browser information, network connections, IP address, and other data about your interaction with the Services.
Information from third parties
We may also receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Payment processors who collect payment data (such as bank account or credit card details and billing address) to process payments and fulfill orders.
When you visit our Site, open or click on emails, or interact with our advertisements, we or third parties may automatically collect information through tracking technologies such as pixels, web beacons, SDKs, cookies, and external libraries.
All information we receive from third parties will be treated in accordance with this Privacy Policy.
How we use your personal data
Providing Products and Services
We use your personal data to provide our Services and fulfill our agreement with you, including processing payments, fulfilling orders, managing accounts, arranging shipments, and handling returns and exchanges.
Marketing and advertising
We may use your personal data for marketing and promotional purposes, such as sending marketing communications via email, SMS, or postal mail, and to display advertisements. For residents of the EEA, the legal basis for this is our legitimate interest in accordance with Article 6(1)(f) GDPR.
Security and fraud prevention
We use personal data to detect and prevent fraud, abuse, or illegal activities. The legal basis for this is our legitimate interest in accordance with Article 6(1)(f) GDPR.
Communication and improvement of Services
We use personal data to provide customer service and improve our Services, based on our legitimate interest in accordance with Article 6(1)(f) GDPR.
Cookies
We use Cookies to operate and improve our Site and Services. For more information about Shopify cookies, please refer to:
https://www.shopify.com/legal/cookies
You can manage Cookies through your browser settings, but disabling Cookies may affect the functionality of the Site.
How we share personal data
We may share personal data with:
- Service providers (such as payment processors, shipping partners, and IT service providers).
- Marketing and business partners.
- Affiliated companies.
- Government authorities when required by law.
We do not sell or share sensitive personal data without your consent.
Third-party websites
Our Site may contain links to third-party websites. We are not responsible for the privacy policies or content of these external websites.
Children's data
Our Services are not intended for children. We do not knowingly collect personal data from children. Parents or guardians can contact us to have data deleted.
Security and retention period
Although we take appropriate security measures, we cannot guarantee absolute security. We retain personal data for as long as necessary to provide Services, comply with legal obligations, and enforce our terms.
Your rights
Depending on your place of residence, you may have the right to:
- Access your personal data.
- Deletion of data.
- Correction of inaccurate data.
- Data portability.
- Object to the sale, sharing, or targeted advertising.
- Restriction of processing.
- Withdraw consent.
- File an objection or appeal.
You can exercise these rights through our Site or by contacting us.
Complaints
If you have any complaints about our processing of personal data, please contact us. For residents of the EEA, you can also file a complaint with the competent supervisory authority.
International users
We may process personal data outside your country. When transferring data outside Europe, we use recognized protection mechanisms such as the European Commission's standard contractual clauses.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us via:
info@furlinoo.nl
For the purposes of applicable privacy legislation, we are, unless otherwise stated, the data controller for your personal data.